Privacy policy
PRIVACY POLICY
1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1 We are delighted that you are visiting our website and thank you for your interest. The following explains how we handle your personal data when you use our website. “Personal data” means any information that can be used to personally identify you.
1.2 The controller within the meaning of the EU General Data Protection Regulation (GDPR) is Cuptre Online Ltd. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
1.3 For security reasons and to protect the transmission of personal and confidential content (e.g., orders or inquiries), this site uses SSL / TLS encryption. You can recognise an encrypted connection by the string "https://" and the lock symbol in your browser's address bar.
2) Data Collected When You Visit Our Website
When you use our site purely for information (i.e., without registering or otherwise transmitting information), we collect only the data your browser transmits to our server (so-called "server log files"). These are required to display the site and include:
• Visited website
• Date and time of access
• Data volume in bytes
• Referring source/URL
• Browser used
• Operating system used
• IP address (in anonymised form, where applicable)
Processing is based on Article 6 (1)(f) GDPR—our legitimate interest in improving the stability and functionality of the website. Data are not passed on or used otherwise, but we reserve the right to review log files retrospectively if concrete evidence of unlawful use emerges.
3) Cookies
To make visiting our website attractive and to enable certain functions, we use cookies—small text files stored on your device.
• Session cookies are deleted after you close your browser.
• Persistent cookies remain on your device so we or our partners (third-party cookies) can recognise your browser on your next visit.
• Cookies may collect data such as browser type, location data, and IP addresses. They are automatically deleted after a specified period that may vary by cookie.
Some cookies simplify order processing (e.g., remembering items in your cart). Where cookies process personal data, processing is based on Article 6 (1)(b) GDPR (contract performance) or Article 6 (1)(f) GDPR (our legitimate interest in optimal website performance and a user-friendly experience).
We may collaborate with advertising partners that also place cookies on your device. You will be informed about such cookies below, if applicable.
Most browsers let you:
• be notified when cookies are set;
• decide individually whether to accept them; or
• exclude cookies in general.
Refer to your browser's help section for instructions. Disabling cookies may limit website functionality.
4) Contacting Us
When you contact us (e.g., via contact form or email), we collect personal data. Which data are collected is apparent from the contact form itself. Data are stored and used solely to answer your inquiry and for related technical administration. The legal basis is Article 6 (1)(f) GDPR (our legitimate interest in responding to your request) or, if your inquiry aims at concluding a contract, Article 6 (1)(b) GDPR. Your data are erased once your request is resolved, unless statutory retention duties apply.
5) Data Processing for Account Creation and Contract Fulfilment